Qlarant conducted interviews with individuals receiving state or waiver funded supports and services, using a variety of interview tools and techniques to gather experiences and opinions to evaluate quality. This information was used to assess the effectiveness of service delivery systems in meeting defined needs and generating individualās desired outcomes. One interview tool used by Qlarant in multiple states is theĀ National Core Indicators Adult SurveyĀ (NCI) developed by Human Services Research Institute (HSRI) in collaboration with the National Association of State Directors for Developmental Disability Services (NASDDDS).
The Qlarant team is expert in utilizing the NCI tool with various populations served through the following state service programs:
- Aging and Disabled
- Intellectual Disabilities
- Disabilities and Aging
- Head and Spinal Cord Injuries
Our trained staff schedules interviews at convenient times for the individuals being interviewed. Interview environments are individualized to account for unique communication styles and needs. Findings are compiled, analyzed and reported in a timely and confidential manner. Qlarant is recognized by the Centers for Medicare and Medicaid Services as a QIO-like organization, enabling states to obtain a federal match for these quality improvement related activities.
