Delaware Marketplace Guide Program

In connection with implementation of the federal Patient Protection and Affordable Care Act, the State of Delaware managed in-person consumer assistance, outreach and communications. Delaware contracted with Qlarant to recruit and manage Marketplace Assisters or Marketplace Guides to provide outreach to the potential client population through activities including health fairs, school activities, local consumer education activities, civic associations, etc.; educating clients about the marketplace and Medicaid and the basic eligibility requirements for enrollment; aiding in the completion of the eligibility application; and explaining to consumers about other health programs run by the State for which the consumer may qualify.